Frequently Asked Questions

We accept online payments through the Cashfree payment gateway. Cashfree is a next generation payment gateway that helps 50,000 Indian and global businesses collect and disburse payments via almost 100 payment methods including Visa, MasterCard, Rupay, UPI, IMPS, NEFT, Paytm & other wallets, Pay Later and various EMI options. Cashfree was incubated by Paypal. Cashfree is Horticult's preferred payment gateway.

Currently, we do not accept Cash On Delivery.

We accept PayPal which will convert your chosen currency into rupees in order for your payment to be processed.

Currently we do not offer gift cards.

Firstly, check that you’re entering the discount code exactly as it appears (case sensitive) and check that the code is still valid (date wise) and has not expired. Secondly, check the terms and conditions of your code, if the item is in sale or in a certain category the discount may not be valid on this product. If it’s still not working, please email us at support@horticult.co and our team will be able to advise you further.

No, you can only use one promotional discount in each individual order.

Please try an alternative payment method or contact us at support@horticult.co and one of our customer service representatives will help you as soon as they can.