Frequently Asked Questions

Registration is not mandatory to place an order. But it is recommended to make shopping with us easier, save time at checkout and choose to get updates on new and exciting offers, sales and updates on new blog posts, vlogs and social feeds.

Step 1:
Click on Sign In at the top right corner of this website.
Step 2:
Enter your details and click submit to receive a verification email.
Step 3:
Click on the link in the email to activate your online account.
Step 4:
Once activated, you can login with your username and password. You’re now ready to explore the world of Horticult.

Please try resetting your password. If this still doesn't work please contact us at support@horticult.co and we'll try and help.

At the time of logging in, please click on the ‘forgot password’ tab and a reset link/OTP will be sent to your registered phone number or email. Follow the process and reset your password.

Log into your account, on the account page in the drop down menu you'll find your 'Wishlist'.

Yes, in accordance with the new and upcoming data protection act we promise to keep your information private and secure. To read more about our privacy policy please see here.

If you would like all information regarding yourself removed from our Horticult database, please email us at support@horticult.co.

You can only review a product after your purchase. After the delivery of the product, an email with the ‘Customer Review’ link will be sent to you. You can also review on the account page in the drop down menu, you'll find ‘Reviews’. Only verified customers are permitted to review those purchases.